Frequently Asked Questions

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1. ITLA Africa Summit

9 - 10 May 2018 | CTICC East Wing, Cape Town

2. Customer Service

If you have any questions about the event, do not hesitate to email us

3. Registration

Registration can be completed through your sales representative or through the website registration form, here

4. Agenda

If you are registered to attend and would like an updated copy of the agenda, you can requests on through the producer




 Registration will open 1hour 30 minutes before the start of the conference.

Registration will be at the registration desks of the CTICC, Cape Town. You need not bring anything along with you as you are automatically added to the attendee list when you register. Please note that parking is complimentary, and you can collect your ticket at the help desk.

At registration you will receive Your delegate badge - without a badge you will not be allowed into the main plenary.

"Police : 021 467 8000 /1 /2
  • Fire Station : 107
  • Medical Emergency : 084 124
  • Cape Town International Convention Centre : 021 410 5000
  • Kinetic Event Organiser : (+27) 083 238 3164

Twitter Handle @ITLeadersAfrica Event Hashtags #ITLA18
Accounts department Should you have a payment query please contact Simone Karsten or Megan Mitchley via (+27) 021 180 4700 or click here to send us an email
To be confirmed
As an attendee you will receive periodic updates. However, you are welcome to request any information, such as an updated agenda, at any time via
We endeavour to get the presentations up after three working days of the event you will be sent a link to complete the event feedback form. Once completed you can download the event presentations.
Business Formal
"CTICC East building Cnr of Rua Bartholomeu Dias and Heerengracht street, Cape Town. "
There is underground parking provided at the venue. Parking garage P2
"Note pads and pens are provided by the venue. We recommend you bring a power bank/additional battery pack as charging ports are limited.  Business cards - networking is our main objective, although you are able to swop contacts via the app we recommend bringing along business cards for any additional people you would like to connect with.
"For everything else there is Customer Service. Our customer service desk is monitored by more than 1 person dedicated to assisting you with any other questions you may have about the event. (+27) 021 180 4700.

You can also visit our registration area should you have any app related questions or require any additional assistance with regards to your attendance throughout the 2 days

Cape Heritage Hotel 90 Bree St, Cape Town City Centre, Cape Town, 8000, South Africa
4 Min 1.2km
+27 21 424 4646

The Westin
Cape Town Convention Square, Lower Long Street, Cape Town, 8000, South Africa
1 Min 62m
+27 21 412 9999  

Protea Hotel Cape Town
North Wharf 1 Lower Bree Street, Foreshore  Cape Town  8002  South Africa
3min 260m

Radisson Blu Hotel & Residence
22 Riebeek Street
Cape Town, South Africa
8 Min 550m +27 21 467 4000

Southern Sun
The Cullinan 1 Cullinan St, Cape Town City Centre, Cape Town, 8001
+27 21 415 4000


Take a look at the various current trends affecting IT professionals that will be covered at the IT Leaders Africa Summit.


New tech & CX

The rapid advancement of tech is largely influencing the way that customers interact with organisations.

Digital Disruption

C-level executives need to know their market and be able to think ahead so as to not be blindsided by the constantly emerging disruptive technological advances.

IT integration into the business strategy

C-level IT executives need to engage with the board by expressing the business opportunity that IT can bring rather than IT in itself.


Cyber security is a priority

IT Leaders are looking to pre-empt potential cyber-attacks and avoid damage control.

The state of IT in Africa

Government and organisations need to digitally engage low income markets. ICT policies across the continent are constantly developing.

The digital customer

Customers are becoming more demanding, and IT leaders need to build a digital framework for these customers to interact with.


Monetising data

There is a large amount of data available, and organisations need to know what data to use and how to use it.

Leveraging young talent

Organisations need to focus on nurturing and developing IT talent from a young age for the constant up skilling of the industry.

Privacy & regulation

IT leaders need to consider regulations surrounding privacy in transactions between the organisation and the customer.