Frequently Asked Questions

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1. ITLA Africa Summit

17 - 18 October 2018, The forum, Johannesburg

2. Customer Service

If you have any questions about the event, do not hesitate to email us

3. Registration

Registration can be completed through your sales representative or through the website registration form, here

4. Agenda

If you are registered to attend and would like an updated copy of the agenda, contact customer service




 Registration will open 1hour 30 minutes before the start of the conference.

Accounts department Should you have a payment query please contact Simone Karsten or Megan Mitchley via (+27) 021 180 4700 or click here to send us an email
We recommend you bring a power bank/additional battery pack as charging ports are limited.  Business cards - networking is our main objective, although you are able to swop contacts via the app we recommend bringing along business cards for any additional people you would like to connect with.
"For everything else there is Customer Service. Our customer service desk is monitored by more than 1 person dedicated to assisting you with any other questions you may have about the event. (+27) 021 180 4700.

You can also visit our registration area should you have any app related questions or require any additional assistance with regards to your attendance throughout the 2 days

Registration will be at the information desk at The Forum, Bryanston, Johannesburg.

ou can enter via the designated parking area around the back (level 0) or via the drop off area around the front of the venue. Below you will find a map to the parking area. Please note that parking is complimentary and you can collect your ticket at the help desk.

At registration you will receive

  • Your delegate badge - without a badge you will not be allowed into the main plenary and workshop sessions.
  • IT Leaders and AfriSecure Event agenda

If you require accommodation for the event please request our "AfriSecure Accommodation and Directions" information sheet via
Our venue is proudly Kosher/Halaal friendly. Should you require a kosher meal, please send your requirement  to
The wifi at the venue is password protected. Please visit the registration desk for assistance.
The dress code is business formal
 We endeavour to provide you with copies of the speaker presentations. Unfortunately not all the presentations will be available due to privacy reasons. Expect to receive notification within five working days after the event. You will be sent a link to complete the event feedback form, after completing your feedback you will be able to download the speaker presentations
As an attendee you will receive periodic updates. However, you are welcome to request any information, such as an updated agenda, at any time via
As an attendee you will have 3 days before the start of the event to make your selections. Should you not make a selection, you will be allocated a workshop. Please be advised that you need to stick with your selections as you will not be allowed to enter a workshop you are not registered for.

The agenda allocates 2 workshop sessions all workshops will take place on Day 1 of the summit. Day 2 will be the main conference day. You will be required to select 1 workshop in each session.


All our event information is private and is accessed by following the event app link:

Session question and answer, In each session attendees will be able to relay their questions directly to the moderator and respective speaker. Fellow attendees are also able to up-vote questions to ensure they are addressed before less relevant ones. These questions are answered in real time during the session.

 Live polling, Attendees will have the opportunity to rate speakers, presentations, and a particular session.
Session and event feedback, Complete the event feedback form via the app. Attendees will be able to rate, comment, and grade all aspects of the event from venue to food and the event in its entirety.
Speaker profiles, Get to know the speakers by reading up on speaker profiles and accessing speaker company websites and social media link


Take a look at the various current trends affecting IT professionals that will be covered at the IT Leaders Africa Summit.


New tech & CX

The rapid advancement of tech is largely influencing the way that customers interact with organisations.

Digital Disruption

C-level executives need to know their market and be able to think ahead so as to not be blindsided by the constantly emerging disruptive technological advances.

IT integration into the business strategy

C-level IT executives need to engage with the board by expressing the business opportunity that IT can bring rather than IT in itself.


Cyber security is a priority

IT Leaders are looking to pre-empt potential cyber-attacks and avoid damage control.

The state of IT in Africa

Government and organisations need to digitally engage low income markets. ICT policies across the continent are constantly developing.

The digital customer

Customers are becoming more demanding, and IT leaders need to build a digital framework for these customers to interact with.


Monetising data

There is a large amount of data available, and organisations need to know what data to use and how to use it.

Leveraging young talent

Organisations need to focus on nurturing and developing IT talent from a young age for the constant up skilling of the industry.

Privacy & regulation

IT leaders need to consider regulations surrounding privacy in transactions between the organisation and the customer.